Fibre Services
innoTel delivers enterprise‑grade fibre solutions designed to keep your business fast, flexible and future‑ready. Fibre400 gives small to medium businesses a powerful 400Mbps symmetrical connection with unlimited data and industry‑leading affordability. Its standout feature is flexibility: you can allocate your 400Mbps across up to four services—Internet, VoIP, Cloud connectivity, Private Networking or Point‑to‑Point links—tailoring your bandwidth exactly to your operational needs.
Multi-site customers can add Fibre400 as part of a Private Network MPLS VPN mix. It’s available in serviced buildings across major Australian CBDs and comes with enterprise hardware options to ensure peak performance.
For businesses needing even more speed, Fibre1000 supercharges operations with a symmetrical 1Gbps connection, unlimited data, and a rock‑solid 99.95% SLA. It’s built for organisations that demand high throughput, reliability and scalable performance across major Australian cities.
Both services are engineered to give your business the bandwidth, stability and configuration freedom needed to stay ahead in a digital‑first world.
Fibre Options For Your Business
Fibre1000 Pricing
Available from $699.00 (inc GST) per month, innoTel can customize a Fibre1000 package to suit your needs. Register your interest to find out more.
Configuration Options
Fibre1000 is also configurable. You can choose to allocate the full 1Gpbs (1000Mbps) to an Internet connection, or divide up the available bandwidth across multiple services such as point to point connectivity, VPN, AWS connectivity and also standard unlimited internet.
Equipment
You’ll need two pieces of equipment to take advantage of Fibre1000.
| Network Termination Unit (NTU) | Customer Router | |
|---|---|---|
| A Network Termination Unit (NTU) will be installed at the customer premise during the installation of the service. The NTU is provided to the customer and included with service. The NTU has four (4) customer facing ports, each capable of supporting one service. | A separate router is required and can either be supplied by the customer or innoTel can provide a quote on an appropriate router for the service. We can recommend a selection of routers to ensure you are able to take full advantage of a Fibre1000 service – not all routers are created equal. |
Fibre1000 Specifications
Specifications | |
|---|---|
| Availability | On-Net buildings subject to Service Qualification (excludes Data Centres) |
| Access Network | Fibre (MetroEthernet) |
| Access Type | Multi-Service |
| Number of Services Supported | Minimum 1, Maximum 4 |
| Services Available / Supported | Included: Unlimited Internet – IP-Line with unlimited data and a Static IP Address Optional: IP/MPLS VPN – IP-VPN Ethernet VPN – e-LAN Ethernet Line – e-Line (v3) SIP Trunking |
| Bandwidth | Aggregate: 1000Mbps (subject to CPE compatibility) Per service: valid service bandwidths up to 1000Mbps Note: services are provisioned at the ordered bandwidth and cannot burst. Changes to speeds need to be carried out via an upgrade or downgrade. |
| Network Termination Unit (NTU) | An NTU will be providedwith 4 customer-facing 10/100/1000-BASE-T ports. Dimensions: 250mm x 180mm x 43.6mm. Power: 240 vAC @ 11.5W |
| Router | Managed Router options exist for IP-Line and IP-VPN or customer can provide and manage their own router or purchase a suitable unit through innoTel |
| Service Level Agreement | 99.95% availability SLA backed by Outage Restoration targets and rebates |
| Contract Terms | 24 Months, 36 Months, or 48 months |
| Technical Support | 24/7, 365 days per year |
| Business Size | Small, Medium and Large business |